Food delivery
Get every meal to the door while it's still hot
Batch the orders coming off the pass, optimise the run, and dispatch your on-shift drivers — then let every customer follow their meal on a live map. Open source and self-hostable.
Why it's hard
The clock starts when the food leaves the kitchen
Food delivery is time sensitive by nature. Every minute a run is badly sequenced is a meal cooling in a bag and a driver idling between drops. The promised window is the product.
Most delivery software either costs too much for a small operator or lacks the flexibility a multi-zone kitchen needs. Hikyaku gives you the dispatch tools without the enterprise price tag and you can host it yourself.
How Hikyaku helps
The tools to run a tight delivery service
Batch orders, optimise in one click
Group the tickets coming off the pass and hit optimise. Hikyaku sequences the fastest multi-stop run across your on-shift drivers, accounting for each promised delivery window and the depot it leaves from.
A live dispatch board
Every driver, every order, every ETA on one screen, updating as drivers move. No more radioing round to ask who is where.
A tracking link for every order
Each order gets a shareable page with a live map and status timeline with no login required. Customers watch the meal come to them instead of calling to ask.
Proof of delivery at the door
Drivers capture a photo or signature on drop-off. It lands on the order automatically, so a “it never arrived” dispute is a single lookup.
Driver shifts that match the rush
Schedule shifts around your lunch and dinner peaks and assign zones. New orders route to drivers who are on-clock and nearby.
Fuel cards for the fleet
Issue cards to drivers and keep fuel spend in the same place you run the deliveries — optional, for fleets that want it.
Order to doorstep
From ticket in to meal delivered
The order lands
Orders arrive from your booking page or are added by the team, each with its address and the time it was promised.
Batched and sequenced
Group the active orders and optimise. Hikyaku builds the shortest workable run across your on-shift drivers from the kitchen out.
Out for delivery
The run pushes to the driver app, turn by turn. The customer's tracking link goes live with the driver moving on the map.
Delivered, with proof
The driver marks it delivered and snaps a photo. The status and image appear on the tracking page and back in your dashboard.
On the dispatch board
One screen for the whole dinner rush
Dispatch board screenshot
Placeholder — see note below for where to capture this.
Who it's for
Built for fleets that own their delivery
Ghost kitchens
Running several brands out of one location. One dispatch board sequences every order leaving the building.
Restaurant groups
Operating your own delivery fleet across sites, instead of handing margin to a marketplace app.
Courier companies
Handling white-label restaurant delivery and wanting routing, tracking, and proof under your own roof.
Run your next dinner rush on Hikyaku
Open source and self-hostable. Bring a service of orders and watch them fall into one efficient run.